Questions & Answers
Write us an e-mail via the form, or just send us an e-mail directly at support@techharborstore.com.
Shipping & Delivery
Because we source our products directly from global partners to keep prices as low as possible, our shipping times generally range between 7 to 15 business days. You will receive a tracking link as soon as your order leaves the warehouse so you can watch it every step of the way!
Your tracking number will be automatically emailed to you within 2–5 business days of placing your order. If you haven't received it by then, check your spam folder or reach out to our support team at support@techharborstore.com
We work with a curated network of specialized global creators and manufacturers to bring you the best deals. If you order different items, they may be processed at different locations and shipped separately to get them to your doorstep as fast as possible.
Returns & Cancellations
To get your items to you as quickly as possible, our system immediately sends orders to our fulfillment centers. Because of this automated process, we can only accommodate cancellations or changes within 1 hour of order placement. After that, we are unable to stop the shipment, but you can always return the item once it arrives!
We offer a 30-day return policy starting from the day your package is delivered. Items must be unused, in their original packaging, and in the same condition you received them. Please contact support@techharborstore.com to start a return. Please note: Customers are responsible for return shipping costs.
We are so sorry if this happened! If your item arrives defective, damaged, or you received the wrong product, email us atsupport@techharborstore.comwithin 48 hours of delivery with photos of the issue. We will ship out a brand-new replacement immediately at no extra cost to you.
